Welcome to OnlyTrack. These Terms and Conditions govern your access to and use of the OnlyTrack website, platform, software, dashboards, tools, and related services. By creating an account, accessing the platform, starting a free trial, or subscribing to a paid plan, you agree to be bound by these Terms.
Definitions
For the purposes of these Terms, the following definitions apply:
Eligibility
You must be at least 18 years old to use OnlyTrack. By using the Service, you represent and warrant that:
- You are at least 18 years old.
- You have the legal authority to enter into these Terms.
- If using OnlyTrack on behalf of a company, agency, or other legal entity, you have authority to bind that entity to these Terms.
- Your use of the Service complies with all applicable laws and regulations.
- You are not prohibited from using the Service under any applicable law.
OnlyTrack is intended for business and professional use only. It is not intended for personal, household, or consumer use.
Description of the Service
OnlyTrack is a SaaS platform designed to help agencies organize and manage internal operations, including but not limited to:
- Sales tracking
- Commission calculation
- Creator profitability tracking
- Chatter performance tracking
- Shift management
- Goal setting and gamification
- SOP and training organization
- Internal reporting and analytics
- Discrepancy reporting based on data entered by users
OnlyTrack does not process payments on behalf of creators, agencies, or subscribers. OnlyTrack does not sell, distribute, host, or promote creator content. It is an internal management, reporting, and tracking tool.
OnlyTrack does not guarantee any specific increase in revenue, profit, performance, or operational efficiency. Any examples, figures, or dashboard previews shown on our website are illustrative and may not reflect your actual results.
No Affiliation with OnlyFans
OnlyTrack is an independent software platform. OnlyFans is a registered trademark owned by Fenix International Limited.
OnlyTrack is not affiliated with, endorsed by, sponsored by, approved by, or officially connected to OnlyFans or Fenix International Limited.
Any reference to OnlyFans on the OnlyTrack website or platform is used only to describe the type of agencies and workflows that OnlyTrack is designed to support. You are solely responsible for ensuring that your use of OnlyTrack complies with the terms, policies, and rules of any third-party platform you use, including OnlyFans.
Account Registration
To use certain features of OnlyTrack, you must create an account. You agree to:
- Provide accurate, complete, and up-to-date information during registration and keep it current.
- Maintain the confidentiality of your login credentials.
- Accept responsibility for all activities that occur under your account.
- Notify us immediately if you suspect unauthorized access to your account.
We are not responsible for losses or damages resulting from your failure to protect your account credentials. We reserve the right to suspend or terminate accounts that contain false, misleading, fraudulent, or incomplete information.
Team Members and Access Permissions
OnlyTrack may allow you to invite or create access for team members, including chatter accounts, managers, admins, or other roles. You are responsible for:
- Deciding who has access to your workspace.
- Assigning appropriate permissions.
- Removing access when a team member leaves your agency.
- Ensuring your team members comply with these Terms.
All actions taken by users invited to your workspace are your responsibility. We are not responsible for internal disputes between agency owners, managers, chatter teams, creators, employees, contractors, or third parties.
Subscriptions, Free Trials, and Pricing
OnlyTrack may offer paid subscription plans, free trials, promotional offers, or introductory pricing. Unless otherwise stated:
- Subscriptions are billed monthly.
- Pricing may be based on the number of creators managed within your account.
- Certain plans may include unlimited chatter accounts.
- The first month may be offered free as part of a promotional trial.
- After the free trial ends, your subscription may automatically convert into a paid subscription unless cancelled before the trial period expires.
We reserve the right to modify pricing, features, trial availability, and plan structures at any time. Changes will not affect the period you have already paid for.
Payments
Payments are processed through third-party payment providers. By subscribing, you authorize us to charge your selected payment method for all applicable fees. If a payment fails, we may:
- Retry the payment.
- Notify you of the failed payment.
- Suspend or restrict access to the Service.
- Terminate your subscription if payment remains unpaid.
All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for any taxes, duties, or charges imposed by your jurisdiction.
Cancellations
You may cancel your subscription at any time from your account settings or by contacting us at support@onlytrack.io.
- Cancellation prevents future billing but does not automatically entitle you to a refund for the current billing period.
- After cancellation, you may continue to access paid features until the end of the billing period, unless your account is terminated for violation of these Terms.
- We may retain your account data for a limited period after cancellation, as described in our Privacy Policy.
Refund Policy
Unless required by applicable law, payments are non-refundable. This includes but is not limited to:
- Unused subscription time.
- Failure to use the Service.
- Dissatisfaction after the free trial period.
- Mistaken purchases.
- Account suspension due to violation of these Terms.
- Downgrades or cancellations during an active billing period.
We may, at our sole discretion, issue refunds in exceptional circumstances. Any refund granted once does not create a right to future refunds.
Acceptable Use
You agree not to use OnlyTrack for any unlawful, harmful, abusive, fraudulent, or unauthorized purpose. You must not:
- Use the Service in violation of any applicable law or regulation.
- Upload, store, or share illegal content.
- Use the Service to exploit, harm, threaten, harass, or abuse any person.
- Use the Service to store or manage content involving minors or any illegal sexual content.
- Attempt to gain unauthorized access to the Service or related systems.
- Interfere with the security, performance, or integrity of the Service.
- Reverse engineer, copy, scrape, resell, or replicate the Service.
- Use automated systems to overload, scan, or attack the platform.
- Misrepresent your identity, business, or authority.
- Use OnlyTrack to facilitate fraud, tax evasion, money laundering, or other illegal activity.
- Upload malicious code, viruses, malware, or harmful scripts.
We reserve the right to suspend or terminate any account that violates this section.
Adult Industry Use
OnlyTrack may be used by agencies operating in the adult creator economy. However, OnlyTrack does not host, distribute, review, sell, moderate, or promote adult content. You are solely responsible for ensuring that:
- All creators, chatters, contractors, employees, and team members are legally permitted to participate in your business.
- All persons connected to your operations are adults.
- Your business complies with all applicable age verification, consent, labor, tax, data protection, and platform rules.
- Your use of OnlyTrack does not involve illegal, non-consensual, exploitative, or prohibited content or conduct.
OnlyTrack reserves the right to suspend or terminate accounts where we reasonably suspect illegal, abusive, exploitative, or high-risk activity.
User Data and Operational Data
You retain ownership of the data you enter into OnlyTrack. By using the Service, you grant OnlyTrack a limited license to store, process, transmit, display, and use your data solely as necessary to provide, maintain, secure, and improve the Service.
OnlyTrack does not independently verify the accuracy of sales entries, creator revenue, chatter performance, commissions, costs, or discrepancy reports. Reports are based solely on information entered by you, your team, or connected systems.
You are solely responsible for reviewing and confirming all calculations before making payments, business decisions, or taking disciplinary action.
Commission Calculations and Reports
OnlyTrack may provide tools for calculating commissions, tracking payments, generating reports, and identifying discrepancies. These tools are provided for operational convenience only. You acknowledge that:
- Commission settings must be configured correctly by you.
- Incorrect inputs may produce incorrect outputs.
- OnlyTrack does not guarantee that reports are legally, financially, or accounting-compliant.
- You are responsible for reviewing commission calculations before paying chatter teams or contractors.
OnlyTrack is not liable for disputes between agencies, chatter teams, creators, employees, contractors, or third parties arising from payment calculations, sales entries, discrepancies, or reporting errors.
SOPs, Training Materials, and Uploaded Content
OnlyTrack may allow you to create, upload, store, or organize SOPs, training materials, notes, files, and internal documents. You represent and warrant that you have all necessary rights to upload and use such content. You must not upload:
- Illegal content.
- Content that infringes intellectual property rights.
- Confidential information you are not authorized to use.
- Malware or harmful files.
- Exploitative or abusive material.
We may remove content or restrict access if we reasonably believe it violates these Terms or applicable law.
Intellectual Property
OnlyTrack, including its software, design, interface, branding, logos, text, graphics, features, workflows, dashboards, and underlying technology, is owned by us or our licensors. You may not:
- Copy, reproduce, modify, distribute, or create derivative works of OnlyTrack.
- Reverse engineer, decompile, or attempt to extract source code.
- Use our branding without prior written permission.
- Resell, sublicense, lease, or commercially exploit the Service outside your own internal business use.
All rights not expressly granted are reserved.
Feedback
If you provide suggestions, ideas, bug reports, feature requests, or other feedback, you grant us the right to use that feedback without restriction, compensation, or obligation to you. We may use feedback to improve OnlyTrack, develop new features, or modify existing functionality.
Third-Party Services
OnlyTrack may integrate with, link to, or rely on third-party services, including payment processors, hosting providers, analytics tools, authentication providers, communication tools, or other software. We are not responsible for:
- Third-party service availability, security, or policies.
- Actions or failures of third-party providers.
- Losses caused by third-party service interruptions, errors, or security incidents.
- Billing issues or policy changes by third-party providers.
Your use of third-party services may be subject to their own terms and privacy policies.
Service Availability
We aim to provide a reliable and secure Service, but we do not guarantee uninterrupted, error-free, or permanent availability. The Service may be unavailable due to:
- Scheduled maintenance and updates.
- Technical issues or server failures.
- Third-party provider outages.
- Security incidents.
- Force majeure events.
We may modify, suspend, or discontinue any part of the Service at any time. Where reasonable, we may provide notice of major changes or planned downtime.
Beta Features and Experimental Tools
From time to time, OnlyTrack may release beta, experimental, or early-access features. Such features:
- May be incomplete, unstable, or limited in functionality.
- Are provided "as is" and may be changed at any time.
- May be removed or modified without notice.
We are not liable for any loss, error, or business impact caused by your use of beta features.
Data Security
We use reasonable technical and organizational measures to protect the Service and the data stored within it. However, no system is completely secure. You are responsible for:
- Using strong passwords.
- Protecting account credentials.
- Limiting access to trusted team members.
- Removing inactive users.
- Backing up important operational records when necessary.
We are not responsible for unauthorized access caused by your negligence, weak passwords, compromised devices, shared credentials, or misuse by your team members.
Privacy
Our collection and use of personal data is described in our Privacy Policy, available at [insert Privacy Policy URL]. By using OnlyTrack, you acknowledge that you have read and understood our Privacy Policy.
If you use OnlyTrack to manage information relating to chatter teams, creators, employees, contractors, or other individuals, you are responsible for providing any required notices and obtaining any required consents under applicable privacy laws.
Confidentiality
You may access confidential or sensitive information through your use of OnlyTrack. You agree to protect such information and not disclose it except as necessary for your internal business operations or as required by law. OnlyTrack will treat your Operational Data as confidential and will not disclose it except:
- To provide the Service.
- To comply with legal obligations.
- To enforce these Terms.
- To prevent fraud, abuse, or security threats.
- As described in our Privacy Policy.
Suspension and Termination
We may suspend or terminate your access to OnlyTrack immediately if:
- You violate these Terms.
- You fail to pay applicable fees.
- You misuse the Service.
- You provide false or misleading information.
- Your use creates legal, security, reputational, or operational risk.
- We reasonably suspect fraud, abuse, illegal activity, or prohibited conduct.
Termination does not relieve you of any payment obligations incurred before termination. Upon termination, your right to access the Service ends immediately.
Data Export and Deletion
During an active subscription, you may export certain data where export features are available. After cancellation or termination:
- Access to your account and data may be limited or removed.
- We may delete inactive, cancelled, or terminated account data after a reasonable retention period.
- We may retain data as required by law, for dispute resolution, fraud prevention, or legitimate business purposes.
You are responsible for exporting any data you need before cancelling your account.
Disclaimers
OnlyTrack is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise. We do not warrant that:
- The Service will meet your expectations.
- The Service will be uninterrupted or error-free.
- All calculations or reports will be accurate.
- The Service will increase your revenue, profit, or efficiency.
- The Service will prevent fraud, underreporting, or operational mistakes.
- Any discrepancy report will identify every issue.
You use the Service at your own risk.
Limitation of Liability
To the maximum extent permitted by law, OnlyTrack and its owners, directors, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages. This includes, without limitation:
- Lost profits or lost revenue.
- Lost data or business interruption.
- Loss of goodwill.
- Payment or commission disputes.
- Creator or chatter disputes.
- Incorrect business decisions or errors in user-entered data.
- Third-party platform actions or account bans.
- Security incidents caused by user negligence.
To the maximum extent permitted by law, our total liability for any claim shall not exceed the amount you paid to OnlyTrack in the three months preceding the event giving rise to the claim.
Indemnification
You agree to defend, indemnify, and hold harmless OnlyTrack, its owners, directors, employees, contractors, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from:
- Your use of the Service.
- Your violation of these Terms or applicable law.
- Your Operational Data.
- Your business activities.
- Your relationship with creators, chatters, employees, contractors, clients, or third parties.
- Your misuse of third-party platforms.
- Your infringement of any intellectual property, privacy, or other rights.
- Your failure to obtain necessary consents or permissions.
No Professional Advice
OnlyTrack provides operational software and reporting tools. OnlyTrack does not provide legal, tax, accounting, employment, financial, compliance, or business advice. Any reports, dashboards, calculations, or insights generated by the Service are for internal operational use only.
You should consult appropriate professionals before making legal, tax, accounting, employment, or financial decisions.
Changes to the Service
We may update, improve, modify, replace, or remove features at any time. We may also change the design, functionality, pricing, plan structure, or availability of the Service. We are not liable for any modification, suspension, or discontinuation of any feature or part of the Service.
Changes to These Terms
We may update these Terms from time to time. When we make material changes, we may notify you by email, through the platform, or by updating the "Last Updated" date at the top of this page. Your continued use of the Service after changes become effective means you accept the updated Terms. If you do not agree with the updated Terms, you must stop using the Service.
Force Majeure
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including but not limited to:
- Natural disasters, war, terrorism, or civil unrest.
- Government action or regulatory changes.
- Internet outages or power failures.
- Labor disputes or cyberattacks.
- Third-party provider failures, platform outages, or payment processor issues.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms as part of a merger, acquisition, sale of assets, corporate restructuring, or transfer of business operations.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced or interpreted in a way that best achieves its original purpose while remaining enforceable.
No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights. Any waiver must be in writing and signed by us.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of [insert governing jurisdiction], without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction/courts], unless applicable law requires otherwise.
Contact Information
For questions about these Terms, the Service, billing, cancellations, or account issues, please reach out to us:
OnlyTrack Support
Email us anytime and we'll get back to you as soon as possible.
support@onlytrack.ioTrademark Notice
OnlyFans is a registered trademark owned by Fenix International Limited. OnlyTrack is an independent software product and is not affiliated with, endorsed by, sponsored by, or approved by OnlyFans or Fenix International Limited.